Architected comprehensive data solutions for higher education institutions, enabling enrollment growth and strategic decision-making through scalable data pipelines, advanced analytics, and interactive visualizations.
🚀 Core Contributions
☁️ GCP Data Pipeline Architecture
Event-driven ETL: Created near real-time pipelines using Google Cloud Functions for external API integration.
Cloud-native Processing: Leveraged GCP services including Cloud Composer, Cloud Run, and Cloud Scheduler.
Speech Analytics: Implemented audio transcription and sentiment analysis using Speech-to-Text and Natural Language APIs.
Performance Optimization: Conducted extensive testing to minimize latency and maximize throughput.
🔄 Data Integration & Transformation
Multi-source Integration: Built ETL pipelines with Fivetran connecting SQL Server, Google Sheets, and Salesforce.
Data Modeling: Developed comprehensive transformation logic using DBT (Data Build Tool).
Documentation & Lineage: Created data lineage diagrams and documentation to support governance.
Schema Evolution: Implemented systems to automatically adapt to changing data structures.
📊 Analytics & Visualization
Interactive Dashboards: Designed ThoughtSpot visualizations for key educational metrics.
Call Performance Analytics: Integrated assessment form data to track customer service representative effectiveness.
Sentiment Analysis: Extracted insights from call transcripts through Natural Language API processing.